Contact Us

Need help placing your order or have a question about an order you placed? Email us at Fulfillment@cedar-fair.com

Our Business Address:
Knott's Berry Farm
8039 Beach Blvd
Buena Park, CA  90620

For your convenience, the Knott's Berry Farm Marketplace accepts Visa, MasterCard, Discover, and American Express.


Order Processing and Shipping Update:


Orders are processed within 5-7 business days.  Orders placed on Friday, Saturday, Sunday and Holidays will be shipped the next business day. You should allow 10-12 days to receive your order. All orders are valid for delivery in the contiguous United States.  All prices shown are U.S. dollars. 

Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type.

If there are any questions regarding an order or products you may email Fulfillment@cedar-fair.com


Frequently Asked Questions:

1. Season Pass Discounts - sorry, we are unable to offer Season Pass discounts on our web platform. Please visit us in person to enjoy this perk.

2. Do you Ship Internationally? - Yes, we are able to ship internationally.

3. I need to modify or cancel my order. - Please send us an email at Fulfillment@cedar-fair.com with your request and order number.

4. Am I able to purchase a Knott's Berry Farm product that is not on this website - Sorry, only items listed in our online Marketplace are available for sale. We actively manage our inventory and may remove an item if not in stock. Never fear, we will update when that item is back on shelves!

5. How much are tickets to Knotts? - Please visit knotts.com for full details on the park.

6. Any recomendations? Anything Boysenberry! We suggest you try our Boysenberry BBQ sauce and our delicious Jams and Preserves.